Privacy policy
(EU Regulation No. 679/2016)
The careful handling of your personal data is important to us.
Pursuant to Article 13 of the General Data Protection Regulation (GDPR), we hereby inform you about the processing of your personal data by SLim (hereinafter "SLim") and your rights.
SLim guarantees that your fundamental rights and freedoms, and in particular your right to the protection of personal data, will be protected in the processing of your personal data, regardless of your nationality or place of residence.
Data Controller
The data controller for the processing of your personal data is
SLIM ITALIA GROUP S.R.L.
Via del Biancospino C/DA Femmina Morta
93012 Gela (CL)
Tax Code / VAT No. VAT IT02080140854
Tel. +39 3486998624
Email info@slimitalia.com
Personal data we collect
The processing of your personal data by SLIM ITALIA occurs based on your request and/or order (online, by phone, or in person) and refers exclusively to general personal data, such as your name and surname, tax code, VAT number, address, email address, telephone number, payment information, user profile, and password.
Data processing methods
The processing of personal data occurs with or without the aid of automated processes and includes all procedures necessary for appropriate processing, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction, erasure, or destruction.
Purpose of data processing and legal basis
- Purchase and shipping of products: We use your personal data to process and manage your requests and orders, to ship products and manage payments, as well as to interact with you regarding your orders, products, or promotional offers.
- Development and market research: We use your personal data to conduct market research and promote business development, as well as to develop and improve our products and services.
- Marketing and notifications: We use your personal data to provide you with notifications/suggestions about products or services, as well as for marketing activities, subject to your consent to receive marketing communications.
- Your consent to the processing of data for a specific purpose;
- The fulfillment of the contract to which you are a party, or the implementation of pre-contractual measures taken at your request and/or arising from your interest in our products and services;
- The fulfillment of legal obligations incumbent on SLIM ITALIA GROUP S.R.L.
For the purposes described above, the personal data processed by SLIM ITALIA GROUP S.R.L. will be transmitted to the following recipients:
- Public administrations and public authorities, where required by law;
- Companies and freelancers who assist us in carrying out our business (for example, IT service providers, accountants, marketing agencies, etc.);
- Companies entrusted with the shipment of our products and catalogs.
Consent for marketing activities
We would like to send you offers and news about our products and services via email, telephone, text message, and post. These communications will be sent only with your consent. When registering online or confirming an order, you will be asked whether you wish to receive marketing communications. If you contact us by phone or in person, you will be asked which communication channel you would like to use to receive such communications. You may revoke your consent at any time by phone or email at info@slimitalia.com.
Email Offer Notifications.
SLIM ITALIA will periodically send you email notifications about offers, regardless of whether you have consented to receive marketing emails. This way, we want to keep you updated on offers that may be of interest to you based on your latest order. You may opt out of receiving email notifications at any time. To do so, simply send an email to Info@slimitalia.com or use the link provided in our emails.
Data Retention
We retain your personal data only for the period necessary to achieve the purposes set out in this data protection statement and/or to comply with legal retention obligations (e.g., for tax or accounting purposes). After that period, your personal data will be securely deleted. If the data is used, after the aforementioned period, for analysis, statistics, historical research, or other legitimate business purposes, we will take appropriate measures to anonymize such data.
For example, we retain your order history to allow you to consult, verify, and manage your past purchases, particularly your shipping addresses.
Data Subject Rights
You have the right,
- Pursuant to Article 15 of the GDPR, to access your personal data and information relating to it. In particular, you have the right to obtain information on the purposes of the processing, the categories of personal data, the categories of recipients to whom the personal data have been or will be disclosed, the retention period, the existence of the right to rectification, erasure, restriction of processing, or objection to processing, the existence of the right to lodge a complaint, the source of your data, if the data were not collected by us, as well as the existence of an automated decision-making process, including profiling, and, where applicable, to obtain meaningful information on the logic involved;
- Pursuant to Art. 16 GDPR, to obtain, without undue delay, the rectification of your personal data or the completion of incomplete personal data;
- Pursuant to Art. 17 GDPR, to obtain, without undue delay, the erasure of your personal data stored by us, unless processing is necessary for exercising the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise, or defense of legal claims;
- Pursuant to Art. 18 GDPR, to obtain restriction of processing if the accuracy of the data is contested by you, if the processing is unlawful and you oppose its erasure, if we no longer need the data for the purposes of the processing and you require the data for the establishment, exercise, or defense of legal claims, or if you have objected to the processing pursuant to Art. 21 GDPR;
- Pursuant to Art. 20 GDPR, to receive your personal data in a structured, commonly used, and machine-readable format and to request the transmission of such data to another data controller;
- Pursuant to Art. 7, paragraph 3 GDPR, to withdraw your consent at any time; as a result, we will no longer be able to process your data;
- Pursuant to Art. 77 GDPR, to lodge a complaint with a supervisory authority, in particular the authority of your place of residence or work, or the place where our company has its registered office.
To withdraw your consent to the processing of your data, to request information or rectification, blocking, or erasure, or to exercise other data subject rights, please contact us:
SLIM ITALIA GROUP S.R.L.
Via del Biancospino C/DA Femmina Morta
93012 Gela (CL)
C.F. / VAT No. VAT IT02080140854
Tel. +39 3486998624
Email info@slimitalia.com
The above rights may be exercised free of charge. Any additional copies of your personal data will be subject to the payment of a fee based on administrative costs.
Tools Used for Processing Personal Data
CONTACT FORM
By completing the contact form with their data, the User consents to its use to respond to requests for information, or for any other purpose indicated in the form header. Personal Data collected via the contact form: Email, First Name, and Last Name
EMAIL ADDRESS MANAGEMENT
These services allow us to manage a database of email contacts, telephone numbers, or any other contact information used to communicate with the User. These services may also allow us to collect data relating to the date and time the messages are viewed by the User, as well as the User's interaction with them, such as information on clicks on links included in the messages.
Newsletter
By registering for the newsletter, the User's email address will automatically be added to a contact list to which email messages containing information, including commercial and promotional information, relating to this Website may be sent. The User's email address may also be added to this list as a result of registering on this Website or after making a purchase. The User can choose to unsubscribe from the newsletter at any time by clicking the unsubscribe button in the emails. After clicking the unsubscribe button, the User's Data will be immediately deleted from the email marketing software. Personal Data collected: email and name. This Website uses the newsletter service provided by:
klaviyo
Klaviyo is a service that organizes and analyzes the distribution of newsletters. If a User does not wish their Data to be processed by Klaviyo, they must unsubscribe from the newsletter. For this purpose, a link is provided in each newsletter sent. Personal Data collected: email and name. Processing Location: Ireland: See here
Other contact forms:
WhatsApp
The Super Lemon app is used to contact one of our operators via WhatsApp messaging. This service will only be used if the user clicks on the WhatsApp logo button: See here
STATISTICS
Statistics services allow the Data Controller exclusively to monitor and analyze traffic data and are used to track User behavior. This website uses the following services:
Google Analytics
Google Analytics is a platform that collects data from websites and apps to create reports that provide information on activity. Google may use Personal Data to contextualize and personalize ads on its own advertising network. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. The IP address anonymization feature is enabled on this website. The IP address transmitted by the browser for Google Analytics purposes will not be merged with other data already held by Google. See here
Facebook Pixel Conversion Tracking
The Facebook Pixel is a statistics service provided by Facebook. The Facebook pixel tracks conversions that can be attributed to Facebook ads. See here
Google Tag Manager
Google Tag Manager is a service that allows you to manage and monitor all third-party tags on the website to gain insights into user interest in the site and, consequently, the quality of its content. Personal Data collected: Cookies and Usage Data. See here
Social Media Buttons
Facebook
Facebook buttons are services for interacting with the Facebook social network, provided by Facebook Ireland Ltd. See here
Youtube
Youtube buttons are services for interacting with the YouTube platform, owned by Google Ireland Limited. See here
REMARKETING AND RETARGETING
These services allow this website to improve its advertising based on user activity on the website. This activity is carried out by tracking usage data and using cookies.
FACEBOOK REMARKETING
Facebook Remarketing is a service provided by Meta that combines the activities of this website with the Facebook advertising network. This website uses the Facebook pixel to measure conversions and user actions on this website. The data collected may be used to display ads to the right audience, create audiences to whom ads are displayed, and use other advertising tools offered by the platform. All information collected is anonymous to the operators of this website and cannot in any way be used to identify the users of this site. The information collected is saved and used by Facebook for Facebook's own advertising purposes. The owner of this website has no control over how this data is used. For more details, see Facebook's Privacy Policy.
GOOGLE ADS
Google Ads is Google's online advertising program. This website uses the remarketing features of the Google platform. You can permanently disable the targeting and remarketing features by disabling the "personalized advertising" feature in your Google account by following this link: follow
Voluntary disclosure of data
Providing personal data is optional. However, it is important to note that providing personal data is necessary for the conclusion of the contract and for SLim to provide services. If you fail to provide us with your personal data, we will be unable to provide our services, with the exception of processing personal data for marketing purposes, for which we request your prior consent. This consent may be revoked at any time.